1000 Palm Coast Parkway, Palm Coast, FL 32137
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I would of given this restaurant 4 stars but 2 were lost for the bad attitude of its server. As a family of four we ate dinner at Perkins and the server was rude, belittling and inefficient. I can only imagine that she did not enjoy her job and took it out on the customers. The food was actually quite good but it was "soured" by this server's attitude.
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Help us understand. What's wrong with this review by Jake?
We go to Perkins every Saturday for breakfast and it's consistently good. Service is friendly and the food always arrived hot and fresh. My only complaint is that it can be a little hard to check out at times as no one is around to take your money.
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Help us understand. What's wrong with this review by Alice?
I agree with not being able to pay my bill when it is time to go. See some very friendly smiles and have been there for many years. I can't say the same about the night shift, though. They really don't have it together during those hours.
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Help us understand. What's wrong with this review by Dog Lover?
Perkins is still one of the best breakfast choices in Palm Coast. The offer a good broad selection of items from omelets to eggs benedict and service is usually quite good.
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Help us understand. What's wrong with this review by Liam?
The last few visits here have been very good. Service was good and friendly and the food was out quickly and well prepared. I think Perkins still has the best breakfast in town!
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Help us understand. What's wrong with this review by Lynette?
Had dinner at Perkins Friday night, Dec 9th, about 6 p.m. Place looked neat and clean, including both restrooms. Server was attentive, orders placed and served very timely. Both meals correct, hot and presentable. Place has come a long way since we visited last, about one year ago, when everything mentioned above was in the negative. Whoever is managing this restaurant now, keep up the good work. (I also reviewed this restaurant on Florida's DBPR website for history of State Inspections. Perkins had high marks in all categories. This State Inspection review, along with Flagleronline review, are my primary decision makers for patronizing restaurants.)
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Help us understand. What's wrong with this review by Robert?
We visited yesterday for breakfast prior to viewing the holiday parade, and although our server was excellent and the food very good, the profanity coming from staff in the kitchen was atrocious. This is completely unacceptable for a family restaurant and not something I wish to hear at breakfast with my family. 5 stars for food and service, 1 star for professionalism.
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Help us understand. What's wrong with this review by Christopher?
Perkins is the only place in this town we go for breakfast. My wife hates the name but loves "Grandma's Omelet," and she is picky about omelets. I order whatever includes the pancakes, which are consistently delicious, as are the eggs, ham, sausages. The coffee is served in an insulated pot, which means it stays hot and you do not have to break your neck trying to find a waiter/waitress to refill your cup. Service good to excellent, friendly and on the ball. I should note that we arrive before 10am and order off the breakfast menu. That may make a difference as we tried this Perkins later on one morning and the results were not as good.
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Help us understand. What's wrong with this review by Eric?
My wife had a craving, Perkins. We'd not been in months, but Perkins it was. She ordered the breakfast with a side of "fruit salad", I ordered the only "biscuits and gravy" meal on the menu. My wife is allergic to pineapple and asked if the fruit salad could be served without it, understanding that most places serve canned. We were told that we would be accommodated and waited patiently for our meals.
Our meals arrived and the waitress informed me that there was no gravy, could she offer me some butter or jam. No gravy??? I ordered the only "Biscuits and Gravy" on the menu....
My wife then placed her fork into the fruit salad, and discovered that "no pineapple" to some, may describe pulling the pineapple out of canned fruit salad. Of course, had she trusted the server she would have broken out in hives.
I did not complain, but I will never dine at a Perkins restaurant ever again.
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Help us understand. What's wrong with this review by Honest?
Wrong choice to stop by early this evening. The cod dinner was absolutely horrible! I left most of it on my plate. The manager gave me a $5.00 credit; most restaurants would have taken off the whole meal. The waiter's service was okay. An older lady wearing a brown apron obviously worked in the kitchen but was in the lobby trying to get stuffed animals out of the machine. This was totally unprofessional! She had another employee go back into the kitchen to get a broom so that she could unclog the animals. I know that she was able to scoop out at least one stuffed animal with the broomstick. It was obvious that she was addicted to this seemingly everyday activity. I will NEVER return until this Perkins changes management. I agree with others that it should close.
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Help us understand. What's wrong with this review by Sherry?
I won't be back - that's for sure. There were two tables filled when we went - a little after dinner rush. Service was top notch at first and our server was headed for a nice sized tip until a large group of people (for that time of night it was large - about 8 people) came in and were seated right next to us. Then they got top notch service and I had to flag down my waiter when he wasn't busy elbowing me to help the new people or blocking off our only exit to the restroom. I went 20 minutes without a refill on my drink, ,even after I asked for one. My daughter ordered the childs special with a cookie, but they were out of cookies so they offered her a muffin. She picked one and it did not arrive with her meal. We reminded the cook about it when he served us.... but it never showed up. (I also don't think it's right for the cook to serve)
Our waiter disappeared in the back for an extended period of time (I'm patient, but not 20 minutes patient) and I had to ask the manager who walked through the dining area for my drink. We also asked for take-home boxes and the bill.
When the bill and boxes arrived I reminded our waiter AGAIN about my daughters muffin and he went to get it. Oops, they are out of that kind. Picked another, out of that one too. My 6yr old finally settled on Bran. She hates bran.
The manager who took the money when we paid the bill apologized for terrible service but did nothing to compensate for it. THEN he had the nerve to ask if we wanted to leave a tip. Um, how about NO?
To sum up - the service was terrible, ambiance was poor, restaurant was empty but we felt crowded, and we had to wriggle out of the corner we were in so that we could leave. THEN they wanted a tip.
I said it before and I'll say it again, we won't be back.
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Help us understand. What's wrong with this review by Karry?
Perkins does a great breakfast which seems to be the only time they excel. They offer a wide variety of breakfast items such as Eggs Benedict, omelets, great muffins, plus the usual items. Service is hit or miss depending on who you get or how busy it is though. I am not too fond of their meals any other time of day.
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Help us understand. What's wrong with this review by Chas?
I can remember when this restaurant opened. I have always been a Perkins fan, but this one is not even close to being in the caliber of edible. I am like many out there that give a place 3 tries before I avoid it like a plague. I have tried this restaurant several times over the last 6 years or so and frankly this is a horrible restaurant. The service was horrendous... The food arghh! We won't even go there and the conditions deplorable. I have heard that they are cleaning it up, but come on... It needs more than that.
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Help us understand. What's wrong with this review by Duane?
Food is always consistent and my wife and I enjoy their breakfasts very much. Service can be up or down though depending on the server.
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Help us understand. What's wrong with this review by Jack?
I cant believe this place is still open! They have a cardboard box as a ceiling tile over one of their tables! Very poor management! When I eat there, Very POOR service.. All young kids.. Even the manager. I Found a piece of plastic in my soup! We will NEVER return!!! And we will tell all of our friends, family, etc.
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Help us understand. What's wrong with this review by Lisa Trankowski?
Ok, I am a very forgiving person. I will give a place 3 tries. This place, chances are gone. First time, service was horrible. I asked the waitress 4 times for a side of glazed carrots, never got them, but she didn't put them on the bill either. Food was horrible. Was not a fan of the French toast my girlfriend got, personally, I thought it was gross, and I LOVE French toast. Second time, service was a little better, minus the fact that I kept having to grab the waitress for a refill, and the food was I guess you can say tolerable. Then the third time did it. It took 10 minutes to get drinks, then we needed more time to order, well we didn't see our waitress for about another 10 minutes, and we had to grab her, then she said she would be right back. 5 minutes later, we order, then 20 minutes later we get our food. The steak I got was ordered medium rare, I would say this was medium BURNT TO A CRISP! So it took 15 minutes to get another, and it was not medium rare. I think they did the slap thing. Slap it on *tick tick tick* flip *fick fick fick* DONE. Had them throw it on again, and then it came back ok. But thereon, service sucked. No way else to describe it. and I ended up eating half the steak because the other half was fat, and the rest of the food was horrible. We walked out. The manager was very rude as well, and said that I was just trying to get a free meal. I pointed out to the parking lot at what I was driving, pulled out the cash I had in my pocket, and said "Does it look I need a free meal?". So we went to steak~N~shake, which has like, magnifico cuisine compared to Perkins.
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Help us understand. What's wrong with this review by Corey?
I have met my mom, and stepfather there on pass through visits. I have always like Perkin's coffee; and menu. I like their omelettes, and wonderful entree salads. The Palm Coast Perkin's hits the mark!
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Help us understand. What's wrong with this review by Mr. Ronald B. Fetty, Jr.?
When arriving, asked for a booth in the rear to enjoy view of water. Several were vacant. Hostess: "They're busy back there, your service won't be very good." Followed her to booth on side. Great service from wonderful waitress. But: W-W-What? The prices on the specials were right but these were combinations we had no interest in. And they were a bit weird, as if whoever concocted them at corporate had experienced a very bad night (sorry, cannot recall examples). Prices for all else had been upped considerably. I liked my breakfast (egg, hash browns, sausage, two pancakes), wife disliked her omelet. Great pancakes, which I love as a side. Next time will concentrate on larger stack of pancakes to exclusion of all else. I rate this Perkins good, wife in vocal disagreement but I have control of keyboard.
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Help us understand. What's wrong with this review by Eric?
I am very surprised at the last reviews posted. We go there often and have never had slow service, the food doesn't always arrive in 5 or 10 minutes but it is cooked to order, I would rather wait an extra 10 minutes and have it hot, fresh and the way I asked for it, not sitting in the kitchen waiting to be put on a plate. If I want fast food I'll go to Taco Bell or McDonalds. We know most of the staff by name since they have been there for a while, there are a couple of new faces but the old faces are there also. The manager has done a wonderful job getting the place back in shape since she came back a couple of months ago. For my money the food, service and value is still much better than Bob Evans or Cracker Barrel (I refuse to go to Denny's).
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Help us understand. What's wrong with this review by Cyclegirl?
They should get rid of those young server, they totally forgetful,impolite, and ignoring. No service at all. Aren't they earn money from serving the customer. How can they earn good pay serving customer like this?
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Help us understand. What's wrong with this review by Pickey?