Dunkin' Donuts UNCLAIMED

The drive thru when busy is a colossal disaster with lines coming from everywhere and blocking the roads and car park, so I just don't bother if it's like that. But in quieter times I usually go in because the drive thru service is often wrong and inside I can decide what I want much better. Donuts and coffee are usually fresh and I'm in and out quite fast. Can't blame DD for all of the cars at busy times but it really is a nightmare.

I'm sure it's happening at all DD's but I don't like how they are now up charging for extras like whipped cream in coffee which were free before. Drive thru line here often backed up to the street. Staff usually friendly but can be short when busy. Donuts are usually fresh and I like their breakfast sandwiches. Coffee is smooth but not too good for those hat like it more bold.

No problems with the donuts or coffee as both are always nice and fresh each time I go in, but their breakfast items are not so good. It's just like microwaved Jimmy Dean type of stuff and not impressed and eggs were way under cooked. Stick to their baked goods and you can't go wrong. Service can be disorganized at times.

Service here is not the best and not just because of the virus but with long lines they just can't move any quicker. Donuts were not the freshest but coffee was good. I know times are difficult right now but some places seem to be making it more so.

Apart from the drive thru which is really bad and sometimes dangerous, I really don't have a problem with this Dunkin'. Going inside is never an issue and the staff always friendly and I efficient. Food is as good as any other Dunkin' and haven't had a donut yet that wasn't fresh. Decor inside is nice and it's also half Baskin Robins too. Don't be lazy... park up and go in and avoid that awful drive thru and you won't have a problem here.

I really, like their donuts but the service....OUCH! It is more than awful. You see several female employees standing around chatting and giggling while I waited to be served. I just turned around and beat feet...This place Is pathetic!!!

Not very consistent! Sometimes, especially when busy, food is good and coffee fresh but service is terrible, then when slower service is better but the coffee is bad and food not so good. Drive thru can get crazy at times but if you go inside the staff are focusing on the drive thru customers and ignoring those inside. Just can't win here sometimes!

It's such a shame that this Dunkin Donuts has no care for quality or customer service. ONLY in this store is the coffee watered down so much it's not drinkable. I order dark roast and noticed that each day it has become lighter and lighter to the point where I have complained only to be belittled by management. I will never return to this store and will encourage everyone to go down the road to the new Starbucks or visit one of the other Dunkin Donuts in the area.