Ruby Tuesday PERMANENTLY CLOSED

I go there about once or twice a month and it's good all the time. About 2 weeks ago, I went with a large crowd and everything was well, drinks were staying refilled and food was fresh. To the people who don't like gratuity added on to there bill with a large crowd should go on separate bills. I know that with large crowds a gratuity is added and that is fine. I know that we all had separate bill, but they had the gratuity on each one. The server asked us if we wanted if off, and we said no because it was a large party. I really thought that was good of her to ask if we wanted it off. I like everything about their restaurant. I will keep on going there.

We will not go back! I called ahead because we had a large party (11). The young lady who answered the phone told me they didn't take reservations and I said that was fine but here is your warning that we are coming. I was pleasantly surprised when we arrived they had a table all prepared for us. That was the end of our good service. It took forever to get everything. All the steaks were cooked wrong. My Mother didn't even get her food until everyone else was finished eating. The manager brought out the corrected steaks and made sure that they were fine before he left the table. They were not at all busy. Why did everything take so long? Then the company had the audacity to add a gratuity to my bill. I prefer to be able to choose for myself how good or bad the service was and tip accordingly. When I waited tables your tip was your comment card. The waitress was either very new or incapable of remembering anything, but she was very friendly. The prices are just too much for young families in the area. But the portions are nice compared to some other restaurants.

Definelty improved since my last visit. Server was good although a little forgetful. Our burgers and sandwiches were very good and they have quite a wide variety to chose from. Onion straws were either old or overcooked.

Each time I go back to this particular Ruby Tuesday I am happier. The servers are always great w/my kids. We went one night last week for dinner & my daughter made a total mess & threw her books on the floor & we forgot them. The server (Maria) came running out w/the books for us. She was super nice & even remembered both of my kids names. She made the experience very pleasant. I think their prices are reasonable & I find that their servings are plentiful. I love their salad bar - it's my favorite!

I was recently told about this website, so I decided to check it out. After reading mxed reviews on this Ruby Tuesday restaurant I figured I would give it a shot. I am new to town and come from a city that is overloaded with restaurants, so I have a lot to compare to. I have to say that I was very impressed. I went in on 2 occasions, once for lunch and I met a couple of friends for dinner. Both were great. Good atmosphere, great people, and excellent food. In my book this restaurant is top notch. If you have had a bad expierence in the past I urge you to try it again for the first time. The manager told me that with the new management team and a lot of great servers, things are moving in the right direction.

The food and service was so so. Our server was quite attentive but lacked any enthusiasm. The salad bar is very difficult to use. Being 6' tall I had to almost bend over double to reach the items and picking items up such as potato salad with small tongs was near impossible.

The food was not too good especially for the price. Service was ok but felt very uncomfortable sitting for lunch in an enviroment where the young staff talk alittle loud around customers using profanity and talking about one another and who is sleeping with the manager for a raise. To me this is very unprofessional and shouldn't be discussed around customer's. Seems to be a place used more for a hangout than a pleasant dining experience!

Ruby is a great place to go for lunch, dinner, and drinks. Young staff is polite and professional but fun. I go there for lunch almost every day and never have bad meal. Management team is top notch and serveers are great. Servers and bartenders understand that my co-workers and I have an hour for lunch so after the fourth time going our drinks are ready as soon as we walk in and they usually have our meal narrowed down to three choices by memory. They care about there customers. The only people that might complain about Ruby are the older people in our community that only care about the ever so important "early bird special"

I was terribly dissapointed in the service on more than one occasion at the bar during lunch. Last Wednesday I was not the only one, other customers and even the bartender's fellow co-workers were complaining about what a horrible job she does and questioning why she is even employed there. She was next to impossible to locate, left dirty dishes right next to me from a customer who had finished thier meal long before I did, and even used profanity. One would think that if fellow co-workers aren't happy, customers probably aren't either.

Recently, a friend from Europe wanted a steak and it was lunch time. Giannas was closed, so we went to Blue but the lunch menu was limited and the service was poor. So we ended up at Ruby Tuesday's at 1 pm on Saturday.

Service was excellent and we were promply seated. The salad bar is the best around. The food was good and reasonably priced. My friend got her steak. I had the fish sandwich, more than I could eat after loading up on the salad bar.

Its the best chain restaurant around and the service and hospitality was better than any local restuarant I have been to in this area. Excellent rating on all counts.

Ordered curbside pick up, they told me would be ready in 20 mins I got there 5 mins. later then what they said waited 5-10mins started getting out of car and she runs out with my food. Was still hot when I got home but horrible tasting. Actually what taste---none of our meals had any taste what so ever. I got the smokey mountain chicken my husband got the creole catch and they both tasted the same like nothin. They need to get new cook!

While vacationing & buying a home back in February we went twice. The first visit was less than thrilling. While I'm always happy with their food the service just wasn't great. I remember asking for things a number of times & never having enough napkins (I have 2 toddlers-who ever has enough napkins w/kids?). Our 2nd visit was immediately after buying our house. Maybe it was the drinks or the high we were on after buying a home but the service was excellent. I would have preferred not to sit by the bar but it wasn't a busy time of day.

My husband and I enjoy going to Ruby Tuesday's. This is our fourth time and have never been disappointed except for the coffee last Fri. We enjoy having Kelley as our server. She explained to us that it was a malfunction with the coffee maker. Since we're both watching the calories we're happy with some of the choices they offer as well as the salad bar.

I had a bad experience at ruby's and went back to speak to the general manager, Tracy, several days later...to my surprise she did exactly what the manager Mike should have. She apologized and showed us what great service and recovery is all about. we will absolutely revisit her again. i think people are quick to judge bad experiences but never speak up about the good one!! Good job to the upper mgmt. there!!!

Had a problem with the food (over cooked), but the server-Tony and the manager-Michael did everything they could to make our wiat enjoyable. We will positivley return.

Ruby Tuesday's, for the most part, are just another of the typical American restaurant chains like Chili's, TGIF's, Appleby's, etc. who each present their own take on the same food. Ruby Tuesday also offers a salad bar which makes a nice addition. Unfortunately, this particular branch of Ruby Tuesday lacks in service, food quality, and general customer courtesy. I felt "herded" and hurried as we dined. The food arrived quickly and was clearly put together in haste. Items on the plate overlapped and we had barely eaten two bites when we were presented with the check. It was like eat this quick and get out! I prefer somewhere who cares more about the customer. I'll continue to dine out of Flagler until we can get a restaurant that is on par with the surrounding areas.

Have tried this place 3 times and was dissapointed each time!! Twice sat in the bar area where the wait staff and the bartender were deep in conversation seemingly oblivious to customers around them. Wait staff is young and innatentive. Had to ask for silverware, was never asked if I needed more to drink(sitting there with an obviously empty glass). The third time I was meeting a friend for lunch and I arrived early. I gave the so called hostess my name and a brief description of my friend. When he arrived he told the hostess he was meeting someone and sat there for 15 minutes. Finally she said, "Why don't you just walk around and look." Never once did she offer any help. On a lighter note the food is not bad (a little pricey) and the salad bar has always been good.

Went last week, about 8:30M..rush over..hostess doesn't even say "Hello"..just "Two?"(sort of Dinerish)Sat us in bar at a table--no choice given--waited 7 minutes with no one saying hello..female bartender talking to the only two guys at the bar.-all well and good but say "Hello' to us..can I get you a drink while you wait for your server"..(didn't happen)..finally waiter comes over and says "Hi, I'll be with you in a few minutes" and walks away...Guess what? SO DID WE!..Man, doesn't anyone get how restaurant servic works? It is so freaking simple, yet people don't realize how much bad service hurts business.

I will never eat there again!!! Poor service, poor management, poor staff and over priced poorly cooked food. Ruby's should put a for sale sign in the window and let another restaurant take their place!!!

I have been there 5 times... 3 times i said i would never go back. this time i mean it!