Ruby Tuesday PERMANENTLY CLOSED

My husband and I decided to go in for a late night dinner last night. We thought since it was after 9pm we should have no problem getting quick service since we were starving! However, we were wrong. Our server ignored us while we sat there for a good 10 minutes before she came over and took our order. Then she disappeared plopped down our drinks and sat down to eat a plate of pasta and play on her cell phone! I have no problem with an employee eating because we all get hungry, however, she did nothing for us while another girl catered to our every need. Then when "our" server came to bring the check and all I wanted to do was laugh.

The food was quite good but the service was very strange. It's hard to explain, but our server was not quite "together". She was very lapse and made several off the wall comments. They have a new menu here too, with several of our old favorites now gone!

Just made a stop at the local Ruby Tuesday's tonight. It's been awhile since we've been and we were quite pleased with the new look. The staff looked wonderful and everyone smiled and was very pleasant. The new menu was great with a lot of new items to choose from. Our server was very knowledgeable and attentive to our needs and kept our flavored drinks filled. I'll definitely be stopping by more often.

We had a late (10:30) dinner tonight. Hostess was friendly and cheerful. Food was really good although one of the side items was not hot. When I brought it to the servers attention, she rectified the situation immediately by bringing another portion that was hot. Portions were big and the salad bar was well maintained even though it was late. Service was attentive without being overdone. The only negative was the restroom which was dirty and smelled really bad.

We ate there one evening with the kids. Service was excellent and the place was very clean. Great salad bar and a wicked quiche. My husband had the chicken with asparagus, lovely. Kids food was good. Nice atmosphere, great food. We will definitely go back.

The place is dirty, the service is poor and the food was terrible. The best thing that could happen to this place would be to close it down for a month, clean it up, hire a new managemnent team and basically start over.

Love the salad bar! Burgers are made just the way you want them, fries are very yummy and are always hot :). Lately staff has been nicer then usual WHICH IS A BIG PLUS. Too bad they do not have 2 for 1 drink anymore. Their bathrooms are usually dirty and smelly BIG MINUS.

Hostess barely acknowledged us (no smile either).....many tables available, but was taken to dark, tiny table (would have been okay if the place had been crowded, but it was mid afternoon with few diners. We requested another table near window with sunlight (it was so cold, and dark)......the hostess (still not smiling) grabbed the menus and took us to a table overlooking a window...however, it needed cleaning. She said she would wipe it off and disappeared to get a cloth. Our server was cheerful, and saved the day. She did a good job. The food was okay, but overpriced. It was a salmon sandwich with fries for $13. Oh well.

Disappointing service recently. We used to like this location but it has become worse over the past couple of months. The servers seem very poorly managed and lazy. We tend to eat out later in the evening and the servers seem to congregate and chat instead of serving.

Filthy dishes, poor service and a hang out for kids. Over the past year this place has potted. Service is very bad with only one exception and that was a young man named Daniel. The last two times we went, the dishes had a film on them. Daniel resolved this on the next to last visit by hand washing the dishes or having them hand washed. On the last visit there was dried food on my grand daughters plate. The manager, a slob by appearance, is non responsive to concerns and if you ask to speak to the manager, forget it. We wrote a letter on the Corp. website and she called and left a message telling us if we would like to speak to her, to call her back. Sorry Palm Coast, this place is awful.

Being from the West Coast, where there are hardly any of these restaurants and only visiting one Ruby Tuesday in all our travels within the US and not having a good experience, we were very reluctant to try the local one in Palm Coast. But what a wonderful surprise, as the restaurant was very nicely furnished, sparkling clean, with a great menu and friendly staff. The salad bar is quite nice and on the two visits so far, we had top quality food, nicely prepared, served quickly and delivered piping hot to the table by very friendly and attentive servers. Ruby Tuesday, will see you again soon.

I hadn't attended Ruby Tuesday's in quite some time, due to past experiences. Servers were rude, the food took hours and it wasn't worth the wait either. However, a friend of mine was in town and was craving their French onion soup. So I agreed to go and give them one last try. I was surprised to see the menu changed and the food came out quick. We had a wonderful server and when I asked how long she had been working here she said almost a year, but she usually hosts. She was a pretty blonde and quite young, but she always smiled and knew what she was doing. I will always ask for her. Keep it up Ruby's.

Thanks Ruby's. We had a very pleasant experience. I guess it all depends on who is working the day you happen to be there. Food was good and reasonably priced. We had been traveling for hours and it was a welcomed respite. We will call in again on our way home.

I took my family of five here for dinner. The service was poor and disrespectful. I ordered a salad bar for myself and began to share some small tomatoes with my five yr old daughter .She was the only child under the age of 18, a waitress verbally attacked me about sharing my salad with my child. I can understand the rule about adults not sharing the salad bar . But as a parent if I want to take something off my plate that I'm paying for, who gives them the right to say I can't let my youngest child have some. The rest of the dinner was served and we got rude stares and unpleasant attitude from the staff. I will never go back to this establishment.

I hadn't been to Ruby Tuesday's for a while due to poor experiences in the past, so I thought I'd give it another try. My main complete with this place is the service. It really is below standards and although the food is OK I would at least visit more often if I received better service. 3 stars fo rthe food, 1 for service!

Disappointing! Service was slow and not very efficient. The food on the menu reads and looks very good but when it arrives is a big disappointment and doesn't match the menu's description. The salad bar is OK. Ruby Tuesday's may be good for a sandwich at lunch but I couldn't recommend it for dinner.

I am sorry to say that I have to agree with most of the bad reviews here. I just don't understand why they can get competent friendly help here.... Tracy works very hard here but the manager cant do it all. The food comes out poorly prepared with missing items and sometimes it's hot sometimes it's cold. I always feel rushed when I eat here and the staff seem more intent on talking with each other than taking care of the clientele.

We did have one waitress who was more mature and her service was very good, but last time we went she had left to go work at Outback. Sigh!

I have been going to this place every once in a while since it opened. When it first opened, service was really good along with the food. Now, it is much worse, and seems to not get any better. I stopped going to this place about 4 months ago due to the bad service and the food order always not being right, and the dishes missing items that are on the menu, and of course the story always is "we are out of this item". This excuse is fine every once in a while, but not every single week. Anyway, yesterday I decided to give it one last try... and not to my surprise the service was still horrible and the food was not right! I would expect this from McDonald's, but not a place like this where you are paying allot more for the food! It will be nice when the competition comes into town and hopefully soon.

I like their burgers but that's about it. Service is poor and the rest of their dishes are not very impressive.

I would like to respond to the review below this one: my wife and I have been eating there for over two years now, and I can tell you that they have never featured a Chicken Alfredo entree. I would think a waitress would know how to read a menu, but then maybe they don't teach you that at Hooters.

As far as my own recent dining experience, recently we tried something new and got the crabcake. I was very impressed with the quality and the price. It may be a tad bit smaller than a Barbara Jeans' crabcake, but it is much cheaper, with larger chunks of crab.