Denny's Restaurant PERMANENTLY CLOSED

This Denny's has become very decrepit. The quality of the food and service combined with the poor state of the establishment itself makes this a not to return restaurant.

It is hard to imagine that a nationwide chain could allow such a disgusting atmosphere. Utter filth and the ceilings are in near danger of collapse besides. We did try breakfast anyway, and after 45 minutes and a number of queries, the waitress was able to convince the manager that there was a problem -- so in 10 more minutes we received breakfast "on the house". But no apology from the manager. And there will be no return by us until there is new management and a remodeled facility.

The last time I was there which was in July, I did NOT get value for my dollar. The staff works hard; I have no quarrel with them. My quarrel is with the management and cleanliness and value recieved.

When I complained about portion size (and the the portion size has become smaller and smaller over the past couple years, and the prices have gone up), the manager told me in no uncertain terms I was wrong and she was right and there wasn't anything to be done about it. Well, I wasn't looking for a handout -- I pay for the food I eat, and I tip the server when deserved.

But I cannot eat there until the place is refurbished completely and the 18+ years of dirt and dust have been cleaned out, the carpet replaced, the ceiling replaced, the walls scrubbed and painted or papered.

I don't want to see a waitress sweeping up the floor, picking up a jelly package and throwing it back into the jelly package bin to be put on somebody else's plate. I don't want to worry about something falling off the ceiling into my food. I want the place to smell clean(er).

When the order says "three slices of bacon," I don't want to see three almost transparent shriveled up little pieces of overcooked bacon on my plate, each piece smaller than the other. I want LARGE EGGS or even EXTRA LARGE eggs on my order.

Compare the meals served at Denny's to those served at the Cracker Barrel, or even at Perkins, and you will know immediately what I'm talking about. And all the toast they serve at Denny's tasts the same regardless of what type of bread you order.

When Denny's measures up to Cracker Barrel and Perkins, I will eat there again from time to time. Until then, forget my business.

And for a Denny's manager or employee to post here and give themselves 5-stars is the height of hypocrisy.

Very dirty and food very unappetizing. The server smelt bad which really put us off. The filth under the table was appalling.

We all need to realize this store is 18+ years old. Management IS working on the issues people have stated, but it hasn't happened overnight! If anyone has ANY problems he/she should immediately notify the manager on duty and the concern WILL be addressed immediately. All of us at YOUR neighborhood Denny's are commited to toal customer satisfaction. Please feel free to email your concerns to me personally at hebgb@earthlink.net The team at Denny's will do EVERYTHING in our power to fix anything that's wrong, and make this restaurant the best in Palm Coast, and gain your confidence in our staff, our food, and our atmosphere. Thank you for taking time to read this post. We look forward to seeing you at our restaurant and serving you.

Management

I have to say this is the last restaurant I would frequent in PC. Appears filthy when you walk in. Two weeks ago I was there about 11:30 on a Fri Night and foyer area smelled like urine. Nasty. The server was a young kid and he was wonderful though.

Denny's may have very good food but poor service staffs. I ate lunch there one time and my waitress was so dirty. She was giving out the food with the lettuce on her thumb and dirty nails. I was looking at my next table who was eating her salad and the waitress has the lettuce on her thumb that made me wanted to throw up. Yuck. She even scatched her hair and bited her nails when she had nothing to do. I felt so disgusting to eat there.

The service is good. The food is also good everything considered. The portion sizes have been downsized, but the prices have not. The entire place needs remodeling. When I look at the ceiling, it gives me a queasy feeling that something cruddy is falling down into my food. The place is just not kept clean enough. I wonder how long this Denny's will stay in business before being forced to sell or remodel, and change its ways on food portions vs. prices.

I don't know about you, but I find it disgusting to see an employee smoking in front of customers and hanging out at the counter. Ew!

Service was very good. It was about 9 pm when we went so it was slow. The food was good not excellent but about what you would expect. The resturant was clean but could definatly use a remodel. Everyone was friendly. It is a nice neighboorhood joint.

Service was terrible...waitress forgot most of our order...never came back to check for more coffee and to see if we needed anything...
Took 5 minutes before anyone came to seat us...not a friendly atmosphere..Bacon was cold.

What a miserable place. Waited over 45 minutes and never got food. Had the same experienve in Virginia. Don't know whether food is good or not.

Had lunch there today. Service was very good. I generally have breakfast when I go to Dennys. Food was served as ordered in a prompt manner. Coffee cup was never empty.

Went to Dennys yesterday for lunch with a friend. Got there at 11. I was amazed at the people waiting. We placed our name on the list and waited about 10 mins. We both had breakfast. I would have preferred a little more corned beef hash on the corned beef hash slam. The food was good, The service was pretty good. Our waitress (as they all were) was swamped.

It was ok, I would prefer to be there when it is less busy but that was my only complaint. All restaurants should have that trouble.

Had the grand slam breakfast this morning. Satisfied with it, and the service was just fine. Prices and menu selection suits me, and the place was pretty clean. I sat at the counter so I also could see behind the counter, and I didn't think it was dirty. The manager didn't seek me out, but that doesn't bother me... if I have a complaint, I will seek out the manager myself. Works for me.

Have eaten there a couple times just recently and found lots of improvement. The food was good, servings generous, service just fine, good menu, the place was clean, prices reaonable. I eat at different places here in P.C., and I think Denny's is a good place to eat.

I have read alot of the comments on Denny's and I regularly visit there often and enjoy the food and quality of service that is provided by the servers. They are pleasant women and work very hard for their tips and only making alittle more than two dollars an hour and put up with alot of complaining from the patrons. It is a shame that an egg breakfast that they are not satisfied with will spoil their whole day and are nasty to the servers. They do not cook the food! And do not work in the best environment. You'll see for yourself if you visit the restaurant. The ceiling is atrocious to say the least and the whole place is overdue for remodling. People do not realize the problems that Denny's has gone through with the prior owners filling bankruptsy and a new company taking over and making new changes. If your not happy, don't go back but I'm sure the complainers will and will continue to complain. If you go there during the day I'm sure you will see that these women do care and are pleasant and work hard to give good service. Take a look though if you do visit. Do you see a manager or get a visit from a manager at your table asking how your visit was. The managerial staff is in need of great improvement not only in how they deal with patron but how they treat their servers as well. Remember treat your server with with respect and patience but if you have a complaint let them know or ask to see the manager. These women work hard for very little and deserve some respect.

Very unfriendly service!

The servers don't seem to care, I see that the food inspectors must have fixed the toaster problem, because the toast now comes out of the kitchen. It was freezing cold inside and the server said that they could never touch the thermostat and so it is always cold in the restaurant. It seems that management should care more about the comfort of their patrons.

I have been a long time visiter of Denny's restaurant and have noticed that the service has seemed to have gotten worse and worse. The food has always been reasonable and there is nothing better at 4am, but as for service I think that better pickings of waitresses could be nice.