Starbucks UNCLAIMED

I ordered a holiday peppermint mocha to take shopping and it was just way too sweet. What happened to flavored coffees? There is no trace of any coffee in this drink whatsoever! I wish there was an independent coffee shop closer to Island Walk.

They remodelled which didn't make much difference when they really needed to work on service and availability. Very long wait to get served and longer to get my drinks. Car park is a joke and coffee getting expensive. We need a good local coffee shop in Island Walk.

WTF! Normally when you close for renovations it's to improve the place, not to downgrade it! Starbucks no longer wants you to sit and enjoy your coffee and is basically aiming at making it a pickup or drive thru location. They also don't keep their app updated with so many drinks I want saying they're not available but they are when you get to the shop! A BIG WTF to this Starbucks.

Newly remodeled but no better with less seating and they still don't have the items I wanted! No hazelnut syrup or oat milk AGAIN! It was busy so staff had no time for personalized service and the car park still a nightmare... that's what needed remodeling!! We need a good non-chain coffee shop in Island Walk!

Order wrong again! They missed my flavorings and I just got a plain coffee. I completely give up on this location. Place messy and needed cleaning up too.

So they advertise the new holiday coffees and the next day they're out of most of them!! How hard is it to have a few syrups and toppings at hand during a promotion? My alternative coffee was good but not what I wanted, and the staff are always very nice here. Never have this problem at other Starbucks, so no idea who is (not) doing the ordering here!

Why do they never have what I want? Not the best atmosphere in this location but the staff are very nice. Coffee tastes good but not always the one I wanted due to outages.

This location is very bad at always having items unavailable and rarely do I get to order what I want how I want it because something is always out of stock! The last time they had no soy milk! You can go across to Publix and get some! Often out of flavors and food items. No issues with the workers as they're always very friendly and work hard, but management needs to keep up with their ordering and supplies. This is not the only Starbucks I frequent so I know it's not a supply problem. Cleanliness is not the best here either with the service counter for napkins, etc. is often very messy.

My biggest complaint about this location is that they don't update the app. Nearly all holiday drinks say not available so I order something else and when I get there, they say that they have them all!! Why not update the app?? I get what I didn't really want because of that. But I don't have a problem with the drinks they do make and the staff is always friendly.

I'm going to join the ordering/pickup line and parking haters clubs here! My five year old could of designed abetter system than they have. Now the new bank on the other side is causing problems too! That area needs a whole new traffic system. But with that said, coffee and specialty drinks here are good but also like others, my other complaint is that they are so often out of stuff to make my drink or not be able to offer it at all. I can go on the app and nearly everything I want to order has a 'not available at this store' notice including current specials! Pisses me off! I'm only saying Yes to recommending as when they do have what I want and the parking is OK, it is a nice experience.

Why is this Starbucks always out of the holiday drinks? Try to order on the app and it says not available in this store! Other times with regular non-seasonal drinks is OK though and I always enjoys their coffees. Service is very friendly but picking up app orders has become worse and the drive thru is a complete mess.

Yes, the car park and the drive through lane is a mess and the building was built backwards that makes everything worse. But I like the coffee there and it's always prepared quickly and tastes good. Only complaints I have is that they fill the cups to the brim which makes them spill when you open and never have enough room to add creamer. Also, staff and keep you standing there for a long time when picking up mobile orders. I can often see my drinks but stand there without being acknowledged.

I have mixed feeling about this Starbucks! First of all they have been closing at strange times lately... I've been going at 10am and they're closed! Second that drive through lane is a complete disaster and so badly designed!! Sometimes it's lined up to the light and causes all kinds of problems and blocks off half the car park. So, even if you order on the app is like a challenge just to get to the store and park and be able to leave again when busy! However, all staff I deal with here have been very nice and I've never had a problem with my coffee or drinks. Covid rules in here are bad with customers all over without masks.

Not really Starbucks' fault but the line for drive thru has been backing up to Palm Coast Parkway, which I can't be bothered to wait in or contribute to the traffic problems that's causing, so only been visiting when it's quiet. I order on the app and drinks have always been accurate and taste good. Staff are working hard in there and I appreciate them very much.

When it's busy this Starbucks is ridiculous!! Staff seem to cope with the orders ok but they are always running out of what I want and the experience with the car park is a joke. The idiots that designed this location did it in reverse by putting the drive through lanes on the left so those trying to leave in the right lane can't! I also sat in the car because the line was blocking me in! Dumb as hell. It all adds up to a bad experience.