1280 Palm Coast Parkway, Palm Coast
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We love Pasta Pasta! Just took another couple there last night and they loved it too. Very friendly owners, great service, and the food is excellent. We have never been disappointed.
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Help us understand. What's wrong with this review by Liz?
I really would have given a better rating (at least a 3 star) had it not been for several factors.... one is the lack of hospitality as you first enter (need someone with a personality and some kindness) and the portions are too "small "for the price. Food flavor is average. The decor is nice and the location is good. Might try one more time.
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Help us understand. What's wrong with this review by CSS?
Must address the reviews about the OLDER Gentleman- I have been going to Pasta Pasta for over a year and dine at least once a week, only to be greeted by the GENTLEMAN every time with a welcome home manner! the food is wonderful, the staff polite and courteous all the time.
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Help us understand. What's wrong with this review by Rhoda Johnson?
Not sure why the hype. Guest host is not nice and has a nasty grin each time we arrive and if we do not have reservations.... like a felony! Food portions are getting smaller, my hubby was starving and ate off of mine. They need to work on things! My food was not great!
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Help us understand. What's wrong with this review by TG?
OK, I really like chef/owner Andy. I think his food is very good and he's definitely talented in the kitchen. However, I think he lacks skills with his business policies. I know for fact that he has received many complaints about how the older man that greets customers but he fails to acknowledge the problem. I guess as long as the place is full he is happy. But I. like many, are not happy! The older gent is rude and very demeaning and as a long time customer, I will no longer be returning to Pasta Pasta. In the past I have seen this greeter be rude to other customers and on my past two visits, experienced the same first hand. I fully understand reservation systems, but I do not understand being undermined or completely "snubbed" for not having one. What is wrong with at least being polite and maybe giving me a card and recommending me to call next time? Sorry I'm rambling here, but this gent has made me angry and it has cost Pasta Pasta a once very loyal customer.
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Help us understand. What's wrong with this review by Richard?
Amazing, the last review was exactly what I was going to write. Greeted at the door by a gentleman asking, "Do you have a reservation?" Not, "Good evening," first or anything.
We were also told that they were booked despite having 6 empty tables (yes, we counted), and it was later on a Tuesday night. It makes you wonder if they really only want reservations and not walk-ins.
After being told we couldn't be seated, the man offered no apologies, just walked away. We ended up going elsewhere for dinner where we were greeted more cheerfully.
The only reason this is getting 2 stars is that I know the quality of food because we have had it before. But, after the way we were greeted, not sure we will go back, even if the food was good.
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Help us understand. What's wrong with this review by Missy?
I have been to Pasta Pasta at the prior location in the past - food was good, service excellent. However, now that they have 'grown up" in their new location, it seems like they lost the charm and delight they once had.
Last night, at 7.30pm, my friend and I went to the restaurant. We were greeted rather gruffly at the door by an older gentlemen who said "do you have a reservation for tonight?". When I replied that I didn't, he said "we are fully booked with reservations all night" and walked away. There were 3 empty tables. Now that they are in a bigger location, they should manage their seating in a way so as to keep a section open for casual diners (non-reservation). That would allow casual diners the option of waiting for a table in addition to having a reservations section.
When Pasta Pasta was new, they needed patronage but now they seem to have forgotten those of us who were their first customers... I really felt like I was treated with ambivalence and condescension last night. If they plan to fully book their restaurant with reservations only, they should place a sign outside stating "Reservations only" so as to avoid customers being embarrassed and turned away in front of diners. Very disappointing experience.
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Help us understand. What's wrong with this review by Andy?
My husband and I tried it for the first time on Saturday. We did not have a reservation, but got seated within 5 minutes. The ambience is really nice. Not too overdone..... simple, but elegant. The staff was professional and helpful! The food was great. We had eggplant rollotini and chicken parm..... delicious! We will definitely go back for date night again.
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Help us understand. What's wrong with this review by Maryann?
First time I've visited since they have moved to their new location and seems like Pasta Pasta has grown up! It's grown from its previous humble digs to a much larger more sophisticated establishment with a full staff. Food was excellent and service first class. However, I nearly only gave 4-stars due to the Italian cheesecake we had for desert. After such a wonderful meal this was disappointing! Very dry and lacked flavor. They get very busy, especially at weekends, so make sure you have a reservation.
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Help us understand. What's wrong with this review by Ron?
Was very disappointed when my fiance and I went in to eat tonight and were told that they were booked the entire night. Not even offered to wait or anything. When we first walked in nobody greeted us and when someone finally did we were turned away immediately. Not a way to build the best reputation. We live in a small town and word of mouth can ruin a business if your not careful. We will not be back since this was the second time we tried. There are other places in Palm Coast that I'm sure are better and that know their customers are what keeps them going. Customer happiness should be your objective and here that is obviously not the case.
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Help us understand. What's wrong with this review by Angel?
Visited the new location last Friday and really enjoyed the food. My only complaints are that the dining room doesn't have the "feel" of the previous location. It's too open and maybe needs some kind of dividers. Also, tried the tiramisu for the first time and was disappointed. I like it being served in a glass but it was no way authentic tasting. The lady fingers tasted very plain and should at least be brushed with espresso or sherry. Still, easy to complain but overall the food was delicious!
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Help us understand. What's wrong with this review by Raymond?
We dine at Pasta Pasta on a regular basis and have never been disappointed in the quality of food and service. Chef Andy is not only an excellent chef, but "goes the "extra mile" to accommodate requests and personally visits with the customers to assure satisfaction. Every dish is delicious. Our favorites are the veal dishes and Chicken Sorrentino. Everyone at Pasta Pasta is friendly, and we are happy that Pasta Pasta has now added Maria to the wait staff. Maria remembered my wine preference before taking our order. That's personal service! Reservations recommended... you won't be disappointed!
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Help us understand. What's wrong with this review by Linda?
Was looking for a place to eat last Monday and everywhere was closed, but found Pasta Pasta! Very good the owner/cook was very nice. I'll return when I'm back in town.
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Help us understand. What's wrong with this review by Bruno?
We love Pasta Pasta at the old location. The new one is closer, but the food is still the best. Andy is the best chef.... And the service is great.
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Help us understand. What's wrong with this review by GH resident?
Stopped for lunch on 3/9/09, it was an excellent meal. Especially the mushroom stuffed raviolis. Everything was great.
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Help us understand. What's wrong with this review by Deanrob?
We often visit Pasta-Pasta when my wife and I are in town. Their old location was a bit of a tight squeeze at times but the food was always wonderful. Last night we dined at their new location and to our delight, there was PLENTY of room. I have always enjoyed eating any type of veal but last night I wanted something different. I asked Chef Andy if he could make me a veal dish without lemon, mushrooms or parmesan. To my amazement, he said he would make a dish with, as he called it, burnt butter and veal. Well, that dish was BY FAR THE BEST VEAL I HAVE EVER HAD ANYWHERE IN THE COUNTRY. My hat is off to Chef Andy and Pasta-Pasta.
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Help us understand. What's wrong with this review by Michael C.?
I always really enjoy Pasta Pasta and had many great meals there. However, one star is lost because of the decline of their Calamari appetizer. It used to be so lightly dusted and delicious but the last couple of times it has been coated with a thicker batter and not cooked anywhere near as well. Other than that, everything else has been wonderful and I will continue to visit.
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Help us understand. What's wrong with this review by Charles A.?
This restaurant is amazing. It never fails to deliver a wonderful meal and great service. We took out of town friends to dinner this evening and they did nothing but rave about the food. I might add that they are not easy to please when it comes to food. Our guest said it was the first restaurant of the many he has been to that actually outdid his homemade specialty.
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Help us understand. What's wrong with this review by Liz?
This is the sixth time we have eaten here and this time brought guests from out of town. The food and the service as usual was outstanding! It makes it a joy to eat out when you have a local restaurant that cares for its customers they was this one does. Again, thanks Pasta Pasta for coming to our town!
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Help us understand. What's wrong with this review by Terry?
Have visited for dinner on a few occasions and really enjoyed the food, but recently went for lunch and tried one of their subs which was not great. It was OK but tasted quite bland. Service was as good as ever and the garlic knots delicious.
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Help us understand. What's wrong with this review by Charles?