The Black Cloud Restaurant PERMANENTLY CLOSED

CLOSED
The Black Cloud Restaurant, Bunnell

The Black Cloud Restaurant

2129 N. US Highway 1, Bunnell, FL 32110

Avg. Rating

out of 5
Service
out of 5
Atmosphere
Rating: 72% - 28 Reviews

Total

3.61
3.61 out of 5

The Black Cloud Details (Closed)

  • Cuisines: American
  • Phone: (386) 437-5568
  • Address:

    2129 N. US Highway 1, Bunnell, FL 32110

  • Hours: Closed
  • Price Range: $$
  • Payment: VISA, MC
  • Alcohol Served: Full Liquor Bar

 This was our first visit. We had heard, good music.....bad food and wait staff. Then we read on the internet amongst bad reviews, that new owners had... read more!

Review of The Black Cloud by Darrel and Carol Harris from Palm Coast

Reviews of The Black Cloud Restaurant

PERMANENTLY CLOSED
  1. Review by Laura Watson, Palm Coast 3/19/2015
    Overall: 
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    Best Night Ever! Went on St Patrick's Day. We weren't going to stop in for the reputation of the past was it was a bikers bar, dark and rude employees. We saw the ad that there were new owners so we gave it a shot. We were pleasantly surprised, the place looks inviting. As soon as we entered we were amazed by the size of the place, we were greeted by one of the owners who was gracious enough to seat us even without an reservation. the food was great, I had the corned beef and cabbage, amazing, my husband had the black and clue burger and it was out of this world, he is still talking about it. Perfection.

    These new owners hit it on the head. Great entertainment. Our server was Heather, pleasant and attentive, a perfect evening. And to top it all off they had bagpipers. we recommend this place highly. Laura

        Laura Watson recommends The Black Cloud
    VERIFIED     
  1. Review by Peter, Palm Coast 2/24/2015
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    One of my top 10 worst restaurant experiences ever! - (and I've been to Africa, Mexico, Middle East, and Asia and this is still one of the worst!)
    1 1/2 hrs. to get drinks. 2 hrs. for the food to start trickling in (party of 6) - I finished my meal long before the last person was served.
    Here's a partial list of what they ran out of for our table of 6: French Fries, Onion Rings, Potato Skins, Corona Light, Pickles.

    We had to go foraging amongst neighboring diners to scrape up enough (almost empty) bottles of ketchup and mustard to use on the one order of french fries they had meted out to us.

    Music way too loud to talk over... Bring your earplugs.

    My Reuben was: two slices of greasy bread and 2-3 layers of corned beef ($8.95!!!)

    PS. Question: Are hamburgers supposed to crunch when you bite into them? - Ours certainly did.

    We did ask the server not to charge us for the food, just the drinks and tip - and she was OK with that - so, they get points for that!

        Not recommended
        
  1. Review by KJ, Port Orange 2/15/2015
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    The new owners made big changes! Wonderful atmosphere. Wonderful Food! Wonderful People! I was at the Black Cloud when it was run by the old management about 3 years ago. We stayed away due to the all the dead animals on the walls, the food was awful, we had steak dinner, It was served with mashed potatoes and string beans. My steak was burnt on the outside and rare on the inside. I ordered it well done. Since it was all prepaid with the company we were with, there was nothing we could do. The bathrooms stunk and the place was just overall dirty.

    We were invited by our friends to go out , two Friday's ago, to see a band they love. The changes made are like Night and Day! This time we had the Cheese Steak, a Chicken Wrap and Burgers. They were so good. The first thing we noticed were all the dead animals were taking down. The staff was friendly and inviting. So different from the last time we were there. We had a wonderful time and it was so much fun. We will be going back.

        KJ recommends The Black Cloud
    VERIFIED     
  1. Review by Nick, Palm Coast 2/8/2015
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    Visited on a Friday night for karaoke. Had a great time as we always do! Waitresses are very pleasant and attentive, food was good and place was very clean. BIG difference from over a year ago... It used to be really dark inside, had a dozen dead animals hanging on the walls and was dirty too. Much more pleasant atmosphere and experience. Have been coming back almost every week now knowing new owners have made such a big difference in this place. Congratulations to them and much luck in their new ownership.

        Nick recommends The Black Cloud
    VERIFIED     
  1. Review by Nate, Palm Coast 12/6/2014
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    We always stayed away from this place because of it's dark name and strange location thinking it was some kind of biker hangout, but after friends invited us there we were quite surprised. It is a lot warmer and welcoming than it's name suggests although it is very much a barn type atmosphere, which is kind of fun but just not for us. We had some good drinks but didn't find the menu too appealing which was mostly the usual burgers, club sandwiches and fish fry type entrees. Staff were good and happy hour prices were excellent. Overall, we had a great time with friends and enjoyed a range of drinks at good prices.

     
        
  1. Review by Tommy, New Smyrna Beach, FL 9/29/2014
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    Have been going to Black Cloud for 6 years and last night was the absolutely worst experience we have ever "suffered" through! The service was terrible, the "waitress??" needed training. The food was the terrible and it took one hour to get it.They ran out of just about everything, especially chicken and the bartender had no clue how to make a drink. The new managers, previously from the Plantation Bar & Grill have managed to make most of our friends extremely displeased. The only good thing last night was Harryoke!

        Not recommended
    VERIFIED     
  1. Review by Ralph E Shear, Palm Coast 9/13/2014
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    .Arrived at Black Cloud Saloon at 6 p.m.with pre-paid tickets to the "Rat Pack Review"..we seated in a reasonable time waitress took our beverage order and our diner choice's ( very limited menu for this show with no salad, bread or rolls available), etc.included with diner) ..We sat for 20 minutes or so and were then asked by hostess if we could swap tables to provide seating for another group of patrons, After moving to another table we had to flag a waitress and ask if we could get our beverages served? To make a long story short we sat for over an hour with no expectations of when our meal would be served.(with no promise from staff at to when we would be served) ...Asked to see a manager with no coming to our assistance..We finally walked to the manager and asked for our money back..got to our car counted our returned money only to find we were short changed...Very,Very bad experience both with wait staff and management...ps, another couple that were setting at our table had been there longer than we and were not even asked for their meal or beverage request's until we told a server they had not been waited on ...that is when we decided to leave.., NEW OWNER's NEED A LOT TO LEARN Don't think we'll ever return to this business.

    Comment from at The Black Cloud - Ralph: We are sorry for your experience. That night was a special event. We were only suppose to have dinner from 4:00pm -6:30pm that evening. RESERVATIONS ONLY!!! due to the high capacity of patrons. After 7:00pm it was only suppose to be appetizers. The waitress staff decided to go full menu after being told only appetizers. . We apologize for the delay in the kitchen.. You cannot expect 180 people to sit down at the same time and not expect a delay. That is why we did an early dinner. I remember who you are. We do not serve bread and butter with our menu, We are a sports bar and grill. We will be presenting comfort food menu soon and that will include rolls on certain entrees. On special events and entertainment we will be using a shorter menu to help prevent the delay time in the Kitchen.
        Not recommended
    VERIFIED     
  1. Review by Darrel and Carol Harris, Palm Coast 7/17/2014
    Overall: 
    Service: 
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    This was our first visit. We had heard, good music.....bad food and wait staff. Then we read on the internet amongst bad reviews, that new owners had leased as of May 21st. We decided to go and thought to listen to the swing music and perhaps not eat there. My husband doesn't even like swing music and declared this one of the best evenings we've ever had out. The music was outstanding, couples on the dance floor the entire evening. We did eat there I had ribeye, and he had fish and chips.....both we served to perfection. Our particular waiter was Matt who was attentive and wonderful. The bartender was great, we got lost and he gave super directions. This place is great and we will definitely go back many times. I do need to say there was many just watching but also some pretty good dancers on the floor.

     
    VERIFIED     
  1. Review by Marc, Palm Coast 4/17/2014
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    New to area and based on positive reviews tried this place - YUK. My wife asked what type of fish was used in the fish sandwich. We were told "basa" which according to the server was a light white fish like flounder. My wife took one bite and spit it out. Please Google this fish. It is banned in four States and comes from Vietnam where they are raised on hormones, antibiotics etc. It's cheap so restaurants use it to replace better whitefish. There were about 8 people in the restaurant and took forever to get my drink. Overall - WE WILL NEVER GO TO THIS PLACE AGAIN.

        Not recommended
    VERIFIED     
  1. Review by Mary and Skip, Beverly Beach, FL 3/4/2014
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    Tuesday night - wonderful big band music, outstanding lady vocalist! Food was v good. Server was wonderful, it was very busy but she was attentive in telling us they were busy but our food would be out soon. Very interesting and different restaurant. Definitely will be back.

        Mary and Skip recommends The Black Cloud
    VERIFIED     
  1. Review by Tom, Palm Coast 2/21/2014
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    Found the Black Cloud by accident. Had a few beers there like the atmosphere and heard about the Friday Fish. So we went there tonight for the fish for my wife and she said it was good and she would go back for more.

    I am the other hand had the Filly Steak sandwich., IT WAS THE BEST I have had in Florida or anywhere outside of Philly. I am from PA. and it would stand up with the best Philly steaks I have eaten there.

    Found my new favorite place to eat.

        Tom recommends The Black Cloud
    VERIFIED     
  1. Review by Joanne Updegrave, Palm Coast 1/27/2014
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    We had our annual Flagler County Republican Club Christmas party at the Black Cloud on December 14th. The people were great to work with. Food was wonderful!! Will definitely keep this venue in mind for 2014. Thanks.

        Joanne Updegrave recommends The Black Cloud
    VERIFIED