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Located at 4982 Palm Coast Parkway, Palm Coast, FL 32164

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Review by Gail, Palm Coast Review date: 11/4/2018
Overall
Service
Atmosphere
After ready some of the latest reviews on other sites like Zomato, I realized that Iím not alone. We have been regulars for a few months. I always wondered why they werenít more busy, but after our experience, I know why. The food is good, although the portions are getting smaller. But that isnít issue. We are in the customer service industry and small business owners. We know that this town is small so the customer experience is very important. On our LAST visit, while eating dinner ($72.00) the owner was yelling and abusing his staff. I made mention to our server and she replied by telling us that she has quit 6 times and that the table behind us just started coming back from 6 months ago after being called shit head in front of them. I told her that I was going to make a review about our experience and that is uncomfortable to witness. She proceeds to tell the owners son what we said and at check out he doubled down by say to us as we were paying ďI know what you are doing, and my dad is the nicest man youíll ever meetĒ I was shocked that he was saying this instead of apologizing. I was just about to speak with him about my experience but he beat me to it. I told him that we came in after working all day to relax and that this is the last thing we wanted to experience is staff being yelled at. He made us feel as though we were the bad guys. Like I said, this is a small town, you can have the best food, the nicest things, but if people feel like crap by the owner when you leave, Good luck. Reading all of the reviews, this is habitual. There is enough abuse going on in our world, I donít need it while eating dinner. They need to shut off their TVs (nasty news) and play some Chill Radio.
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